Terms of Service

These Terms of Service govern your access to and use of www.soplexai.com (the "Website"), operated by SoplexAI SMC (Private) Limited ("SoplexAI", "we", "us", or "our").

By accessing or using the Website, you agree to these terms. If you do not agree, please discontinue use of the Website.

These terms govern Website use only. Any software development engagement, subscription, product purchase, support arrangement, or other paid service may be governed by a separate written agreement or product-specific terms.

The Website provides information about SoplexAI, its services, areas of work, products under development, and published insights relating to AI, automation, software development, and digital products.

Website content is provided for general informational purposes. It does not, by itself, constitute a binding offer, statement of work, project proposal, service-level agreement, or guarantee that a particular service or product is available.

You may use the Website for lawful purposes and in accordance with these terms. You agree not to misuse the Website, interfere with its operation, attempt unauthorized access, introduce malicious code, or use the Website in a way that violates applicable law or the rights of others.

You must not knowingly submit false, misleading, unlawful, or harmful information through our contact form or other communication channels.

Submitting an enquiry through our contact form or emailing us does not guarantee acceptance of a project, a response within a particular timeframe, or the formation of a client relationship.

You are responsible for ensuring that the information you submit is accurate and that you are authorized to share it. Please do not send passwords, payment details, or confidential information unless an appropriate process has been agreed.

A binding engagement begins only when the applicable agreement or other legally effective arrangement has been established.

Our services may include AI solutions and automation, custom software development, and digital product development. The availability, scope, specifications, pricing, delivery timelines, and support arrangements for any engagement must be confirmed separately.

Soplex Forge and Soplex Sentinel are identified on the Website as products under development. Their appearance on the Website does not guarantee a launch date, feature set, commercial availability, or future functionality.

We may modify, suspend, discontinue, or update Website content and descriptions as our business and products evolve.

Unless otherwise stated, the Website and its original content, branding, design, graphics, text, and other materials are owned by SoplexAI or used with permission and may be protected by intellectual property laws.

You may view the Website and share links to its public pages for lawful informational purposes. You must not reproduce, modify, distribute, commercially exploit, or create derivative works from protected material without permission, except where applicable law allows it.

Any rights in software, deliverables, or materials created under a separate client engagement will be governed by the applicable agreement.

We aim to make Website content useful and accurate, but information may be incomplete, simplified, or outdated. AI, software, cybersecurity, and technology practices change over time.

Articles and other materials are general information, not individualized technical, legal, financial, security, or other professional advice. You should assess your own requirements and obtain appropriate advice before making consequential decisions.

Examples of possible applications or workflows do not guarantee results for your business.

The Website may use or link to services operated by third parties, including services used to process contact-form submissions. These services may have their own terms, privacy policies, availability, and security practices.

We are not responsible for third-party websites or services to the extent permitted by applicable law. Your use of a third-party service may be subject to its separate terms.

We may update, maintain, restrict, or temporarily suspend parts of the Website. We do not guarantee uninterrupted access, error-free operation, or compatibility with every device or browser.

You are responsible for using appropriate security measures on your own devices and networks. Nothing in these terms excludes a responsibility that cannot lawfully be excluded.

To the extent permitted by applicable law, the Website and its content are provided on an "as available" basis without guarantees that every page will be accurate, complete, uninterrupted, or suitable for a particular purpose.

Nothing in these terms excludes or limits consumer rights, statutory protections, or other liabilities that cannot legally be excluded or limited.

To the extent permitted by applicable law, SoplexAI will not be liable for indirect or consequential loss arising solely from your use of, or inability to use, the Website, including loss of data, business interruption, or loss of opportunity.

This section does not exclude or limit liability where doing so would be unlawful, including liability that applicable law does not permit us to disclaim.

Liability relating to paid services, software deliverables, or a specific project will be governed by the applicable agreement and mandatory law.

Our handling of personal information is described in our Privacy Policy. By using the Website, you should review that policy to understand how information submitted through our contact form and other communications may be handled.

We may take reasonable steps to restrict access to the Website where necessary to protect its security, respond to misuse, comply with law, or maintain reliable operation.

These terms are subject to applicable laws. Any governing-law or dispute-resolution provisions for a paid engagement should be expressly stated in the separate agreement for that engagement.

Before publication, SoplexAI should confirm the intended governing-law and dispute-resolution wording for these Website terms, taking into account the company's place of incorporation and the markets it serves.

We may update these terms from time to time. The revised version will be published on this page with an updated effective date. Continued use of the Website after changes take effect will be subject to the revised terms, to the extent permitted by applicable law.